About us

Linking Serbia with the rest of Europe

Through forward thinking transport & logistics solutions

Delamode Balkans, a division of the Delamode Group, is a dynamic and growing freight management provider, delivering supply chain improvements and freight spend efficiencies for our customers.

We are your specialist in Serbia for transporting freight safely and cost effectively between Europe, and throughout Serbia, via our domestic network. We can also take care of your sea and air freight requirements.

Our services

  • European Groupage Services
  • Part & Full Loads (Serbia & Europe)
  • Domestic Distribution
  • Sea & Air freight
  • Customs clearance

Your freight is in safe hands

We can manage the delivery of your freight safely, securely and on time anywhere in Europe, whether it be for a single pallet, or multiply full loads.

We deliver an exceptional client experience through our deep supply chain expertise, effective technology platforms, and domestic and European reaching freight network. From retailers to manufacturers to distributors, we serve a wide range of customers that require a high-quality service, delivered at cost effective rates. Whether you need a consolidation service, part of full load solution, we can help improve supply chain efficiencies and drive down the cost of your logistics spend.

From small shipments to large loads, we add value to your supply chain with intelligent, reliable and flexible solutions – all support by unrivalled personable customer care.

About the Delamode Group

The Group currently employs over 1800 people, with country offices in the UK, Bulgaria, Lithuania, Estonia, Macedonia, Montenegro, Moldova, Romania and Serbia, operating across a total of 39 sites. This network of offices provides regular and direct freight services connecting these regions with global markets. The group also operates logistics and warehousing capabilities, including ecommerce fulfilment operations, in the UK, Bulgaria and Romania.

Our team of forward thinking individuals

Delamode Balkans, part of the Xpediator Plc Group, is a dynamic provider of freight forwarding solutions, delivering tailored and customer focused services on a Global scale.

Some key facts about our the Delamode Group:

Established for over 30 years
38 country offices and sites
Over 12,000 group customers
Over 20 different languages spoken
Over 1000 employees
Our History

Delamode was originally established in 1988 and has since grown into a dynamic provider of freight forwarding services and supply chain management solutions

2020

Delamode Baltics begins construction of new 8,000 sqm cross-dock facility

2019

Delamode Baltics has been named ‘National Winner’ in the 2019 European Business Awards

2019

Delamode Baltics and Delamode Bulgaria offices have been named as ‘One to Watch’ in Europe, in a list of business excellence published by the European Business Awards

2019

Xpediator Plc Group is ranked in the Top 50 Logistics Service Providers list

2019

Xpediator Plc Group becomes Transaid Corporate Member

2018

Delamode Romania and Delamode Baltics named on European Business Awards ones to watch list for 2018

2018

Delamode Romania and Delamode Baltics offices have been named National Winners in the European Business Awards for Romania and Lithuania respectively.

2018

Xpediator Plc acquires Anglia Forwarding Group Limited

2018

Xpediator Plc acquires Import Services Limited

2018

Delamode’s Bulgaria, Latvia, Macedonia, Montenegro, Moldova and Serbia offices join United Shipping Network 

Our Vision

Our vision is to become a leading international freight management and logistics provider through tailored world class customer service.

Mission Statement

To shape the future of our clients' supply chains via the deployment of digital technology and enhanced service solutions, resulting in the delivery of excellence in everything we do.

 

What sets us apart

Whether you need a consolidation service, part of full load solution, we can help improve supply chain efficiencies and drive down the cost of your logistics spend.

Service excellence
Personable customer care
Increased productivity
Cost savings
Our group core values
Values

The Group’s core values define how we work alongside our clients, partners, suppliers and colleagues, and are a key part of our ongoing success. They set the standards by which individual and team performances are measured and rewarded. They are embedded in the way we operate and underpin the value we create for all stakeholders.

We are one Team

We work together to achieve our common goals.

Within a culture of collaboration, mutual respect, and integrity, working together is part of everything we do - One Team. One Vision.

  • We treat everyone with respect.
  • We are always willing to share ideas.
  • We take personal responsibility for our actions.
  • We ask for, and offer, support when needed.
  • We solve problems by working together.
  • We respect and encourage diversity.
We deliver value

Whether we are working internally or directly with our clients, we try to deliver lasting value.

We believe our focus on consistently delivering value supports our reputation as a service provider of choice. We work alongside our customers, to grow with them and to create long-term solutions and success.

  • We are reliable and committed to delivering on our promises.
  • We deliver the best possible customer experience.
  • We communicate effectively and frequently to set and manage expectations.
  • We see things through, taking responsibility from start to finish.
  • We strive for continuous improvement.
  • We enable our clients to meet their strategic objectives and succeed as a business.
We are passionate

We are passionate about what we do.

As a business we believe our passion is reflected in the group-wide dedication to the business, shown especially in how we interact together and work hard for our customers.

Passion is essential to good business and we seek to be the best we can be.

  • We promote a positive, energizing, optimistic and enjoyable working environment.
  • We care for and respect our colleagues, partners and customers.
  • We thrive on creativity, innovation and curiosity to improve.
  • We delight our customers by delivering on our promises.
  • We promote and implement creative and innovative ideas and solutions.
Our

The Group’s core values define how we work alongside our clients, partners, suppliers and colleagues, and are a key part of our ongoing success. They set the standards by which individual and team performances are measured and rewarded. They are embedded in the way we operate and underpin the value we create for all stakeholders.

Group

The Group’s core values define how we work alongside our clients, partners, suppliers and colleagues, and are a key part of our ongoing success. They set the standards by which individual and team performances are measured and rewarded. They are embedded in the way we operate and underpin the value we create for all stakeholders.

Core values

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